8.00am – 9.00am


9.00am – 9.15am

Welcome Remarks

9.15am – 10.20am

Topic: Social Media Conversation & Conversion

Content may be king but engagement is the queen of social media. How do we leverage conversational marketing and achieve better conversion rate from prospects to customers?

Sub Topics Main Speakers Info
Rules of Engagement Freda Liu Producer, Presenter, BFM89.9
Managing Negative Comments Wan Hou Yin Managing Director, Gushcloud Malaysia
Social Media Intangible ROI Wong Yu Jin Founder, HealthPro Solutions
Moderator: Kiruba Shankar
10.20am – 11.25am

Topic: The Art of Immersive Digital Story Telling in a Disruptive World

Facts tell but stories sell. The art of storytelling forms the cornerstone of content marketing. How do we stand out from the competition and emerge victorious in the age of disruption?

Sub Topics Main Speakers Info
360 Video Nick Tan Managing Director/ Founder Anonymous Production/ 360VR Asia
Photography Bosco Lim Jiahe Founder, Hearted Moments Studio
Doodle Kendrick Ng COO, Social Grooves
Moderator : Rob Lee
11.25am – 1.00pm

Topic: The Insights to Social Media Monitoring & Metrics

Intelligence comes from gathering meaningful information to support salient future business decisions. Why is monitoring so crucial and how we can be more effective in looking out for what’s important to us?

Sub Topics Main Speakers Info
Best Practices Kiruba Shankar CEO Business Blogging
2018 Social Media Trends Sophie Bell Senior Customer Success Manager,Hootsuite
Analytics Syed Khalid Social Media Analyst, Bulb Communique
Smarter Social Media Monitoring Leads to Better Sales Praval Singh Senior Product Marketing Leader,
Moderator : Andrew Chow
1.00pm – 2.00pm


2.00pm – 2.30pm

Opening Keynote

2.30pm – 3.30pm

Youth & Social Media: Where is the fine balance between communication & work?

Main Speakers Info
YB Syed Saddiq Member of Parliament
Xandria Ooi Celebrity Speaker
Moderator: Stephen Doss Advisor, Malaysia Social Media Chambers
3.30pm – 4.50pm

Case Studies Sharing on Social Media Campaigns

Social media success is defined differently based on objectives and target audience. This is a great opportunity to learn valuable lessons from some of the prominent brands from their social media campaigns!

Main Speakers Info
Careyden Wee CEO, One Smart Star Asia
Christopher Tock CEO ADAPT Venture
Yeoh Chen Chow Co-Founder, Fave
Anton Diaz Travel Blogger, Our Awesome Planet
Moderator : Andrew Chow
4.50pm – 6.00pm

How digital media can complement traditional media?

Main Speakers Info
Oddie Randa Regional Director, Gushcloud
Meera Muhunthan Sales Director, Twitter Malaysia
Moderator: Shahul Hameed Founder & President, Malaysia Social Media Chambers
5.30pm – 6.00pm

Closing Keynote

Strategic Partner
Online Radio Partner Online Media Partner Media Partners

About Us

Social Media Chambers (SMC) is a premier non-profit organisation dedicated to advocating and advancing the discipline of credible social media.

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Our Contacts

No.73 Jalan TPK 2/8
Taman Perindustrian Kinrara,
47180 Puchong, Selangor, Malaysia

(+603) 8070 7666
(+603) 8070 0666 (Fax)